SCALE Case Study:

Payer Strategy – Dental (DSO)

Client Profile

Services Deployed

Consulting

Payer Strategy

Financial Analysis

Regulatory Research

Overview

SCALE was engaged by a Dental Services Organization (DSO) participating with a Managed Care Organization (MCO) providing dental services to Medicaid recipients for which a rate reduction was imminent. The engagement included providing financial analyses to quantify service line impact, payer contract review and strategy development to improve their rate position.

Execution

SCALE Payer Strategy and Consulting business segments conducted a thorough financial analysis
of proposed rate reductions supported by contract review, a regulatory assessment, and research
on the Medicaid network in the state.

SCALE developed a comprehensive strategy to counteract proposed rate cuts:

Results

As a result of discussions with the MCO, both groups agreed to mutually understandable financial
terms as well as a Memorandum of Understanding to solidify non-contractual terms and strengthen their continued partnership.